About Us

Full-time position with benefits for the Orlando/Lake Mary area.

Key responsibilities include, effectively and accurately taking and recording chief complaints, medical history, visual acuity, slit lamp findings, intraocular pressures, pupillary response, confrontational fields and motility.

Technicians will also be familiarized with in-office procedures, ancillary testing and general coding knowledge. Interaction with the practice physicians, fellow co-workers as well as patients will be a daily requisite.

The statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.

• Ophthalmic experience preferred.
• General medical knowledge and attention to details required.
• Strong customer service skills & experience.
• Warm, cheerful, positive, problem-solving demeanor.
• You must be enthusiastic, personable, willing to learn the field of Ophthalmology.
• Utilize this knowledge to communicate with patients in a professional manner.
• The flexibility and ability to adjust to varying clinic schedules and work hours.
• Willingness to fulfill various roles that are essential in maintaining an efficient clinic.
• Experience with PM and EMR medical software is preferred.
• Must be able to lift at least 10 pounds.
• Bilingual preferred.
• References will be required.

Full-time position with benefits for the Orlando/Lake Mary area.

Key responsibilities include, greeting patients and answering phones in a polite and courteous manner. Checking patients in and out and updating patient information into the practice management system. Scheduling and confirming patient appointments. Verify insurance benefits and collections of patient payments.

The statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.

• Excellent hospitality and customer service skills.
• Warm, cheerful, positive, problem-solving demeanor.
• Experience with PM and EMR medical software is preferred.
• Candidates must have 3 - 5 years medical experience including collections, billing, insurance protocols, and CPT/ICD-9/ICD-10 coding, and experience with Allscripts software preferred.
• Must be able to work a flexible schedule (some early morning and late evening).
• Must be able to lift at least 10 pounds.
• Bilingual preferred.

Full-time position with benefits for the Jacksonville area.

Under general supervision, is responsible for processing insurance and billing insurance in a timely manner. Reviews assigned electronic claims and submission reports. Resolves and resubmits rejected claims appropriately as necessary. Processes daily and special reports, unlisted invoices and letters, error logs, stalled reports and aging. Performs outgoing calls to patients and insurance companies to obtain necessary information for accurate billing. Answers incoming calls from insurance companies requesting additional information and/or checking status of billings. Adheres to all company policies and procedures. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.

• 2 - 5 years ophthalmic practice experience in accounts receivable or accounting related area (registration, finance, collections, customer service, medical, contract management).
• Allscripts software experience preferred.
• Ability to use discretion when discussing personnel/patient related issues that are confidential in nature.
• Ability to be responsive to ever-changing matrix of practice needs and act accordingly.
• Typing skills equal to 20 words per minute.
• Proficiency in performance of basic math functions.
• Ability to communicate professionally and effectively in English, both verbally and in writing.
• Proficiency in Microsoft office products such as Word and Excel.
• Strong analytical and research skills.